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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jacob Beets

February 4, 2026

5  out of  5
rating by Jacob Beets
"Adonica and this branch has helped me multiple times and has always been knowledgeable, responsive, and easy to work with. She makes everything straightforward and stress-free. I really appreciate the support and would recommend her to anyone."
We responded:
"Thank You Jacob. We appreciate you and look forward to doing business with you for many years."
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Nate Ogren

February 4, 2026

5  out of  5
rating by Nate Ogren
"I’ve been with Gina’s office since 2021 and the ladies in the office are always so helpful, especially Adonica. I recently had a claim that went so smoothly because of her. She made sure I was set up with a preferred. service shop and gave me all contact info as needed. Definitely recommend her and the office to anyone!"
We responded:
"Thank you Nate! Adonica is pretty great! Glad to know you’re part of #TheZaraTeam."
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Josh Edwards

February 3, 2026

1  out of  5
rating by Josh Edwards
"Hope you never have to file a claim and have issues. They do not help you when your have issues with your claim. I got a text asking to bring my vehicles back to them. I replied back because of the issues with home claim I will not be bringing my vehicles back and will be looking for someone else for my home as well. All I got as a reply is ok I will remove you from our callback list. I am an adjuster and unknown how everything works with claims and how other insurance companies are. Im still a customer but any other agent would have asked is there anything we can help with, or what is going on with your claim. Since our old agent left and switched to this one it has not been a pleasant experience. I would either find a different insurance company or if for some reason you believe there commercials find a different state farm agent."
We responded:
"Thank you for sharing your feedback with me. I sincerely apologize for the frustration and inconvenience you’ve experienced with your claim and our service. Your experience is very important to me, and I want to ensure we address any outstanding issues promptly. It is evident that we have not lived up to our standard through this experience and my team will be coached to use this as an example moving forward. If you are open for further discussion I would be happy to speak with you over the phone. Thank you again for the real and honest feedback. Gina"
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Cassandra Elms

January 23, 2026

5  out of  5
rating by Cassandra Elms
"I have been with State Farm since ‘22 and have always had the best service with them. Janet has been exceptional with helping me on all of my insurance policies as well as helping make sure I always get the right coverage at the best cost! Def highly recommend!!"
We responded:
"Thank you Cassandra. We are glad that you are part of #TheZaraTeam. Janet is an important part of our team and I’m glad to hear you’ve enjoyed working with her throughout the years. We look forward to taking care of you for many more years. "
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Juan G Rodriguez

January 23, 2026

5  out of  5
rating by Juan G Rodriguez
"Adonica is always so sweet and helpful. Their customer service is the best!"
We responded:
"Thank you Juan. We appreciate your business. I’m glad to hear Adonica has provided you with great customer service. We look forward to taking care of all your insurance needs for many years."
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Mireya Sotelo

January 22, 2026

5  out of  5
rating by Mireya Sotelo
"Joe and Janet helped me very well and answered all my questions i’m glad i was able to get car insurance. Very great people definitely recommend!!"
We responded:
"Thank you Mireya. Joe and Janet are great! Glad we were able to help you with your auto policy."
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Javier Zamarripa

January 20, 2026

5  out of  5
rating by Javier Zamarripa
"I’ve had a great experience with this insurance agency. Janet and Yvonne have been incredibly helpful, knowledgeable, and always willing to take the time to answer my questions. They make the entire process easy and stress-free. I truly appreciate their professionalism and excellent customer service. Highly recommend!"
We responded:
"Thank you Javier. I’m glad to hear you had a great experience. Thank you for trusting us with your insurance needs."
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LaKrisha Rodriguez

January 14, 2026

5  out of  5
rating by LaKrisha Rodriguez
"I was very excited to get to work with Adonica. She was very knowledgeable and very helpful. She assisted in getting us a bundle deal on all vehicles for same coverage we had currently, not to mention save us about 40% a month. She made the transition from old insurance company very easy, without stepping foot into the office. Thanks Adonica for your great customer services!"
We responded:
"Thank you Lakrisha! Adonica is pretty fantastic! Glad we were able to make this process easy for you. Welcome to The Zara Team."
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Elizabeth Holmes

January 8, 2026

5  out of  5
rating by Elizabeth Holmes
"Yvonne has been a great help through all the changes over the years. She always does everything she can to make things easier for me during my accident claim and recently guiding me to get life insurance. I am proud of this State Farm office and love having Yvonne as my representative."
We responded:
"Thank you Elizabeth for trusting us with your insurance needs. I’m glad to know you’ve enjoyed working with Yvonne. She’s a great team member and does a great job at taking care of our customers. We look forward to taking care of you for many years. "
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Clifford Ferguson

December 12, 2025

5  out of  5
rating by Clifford Ferguson
"Just wanted to take a sec to say thanks to Adonica. She helped me get my policy set up at a really good rate when other companies were trying to charge way too much. She made me feel like a person, not just another policy. She's super professional and friendly. If you need a good agent, I'd recommend her a hundred times over. Just wanted to give a quick thanks to her and the staff there."
We responded:
"Thanks Clifford. Adonica is pretty great! We look forward to taking care of all of your insurance needs for many years. "
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Valerie Villanueva

November 18, 2025

5  out of  5
rating by Valerie Villanueva
"Great agent and staff. I’ve always dealt with Adonica and she is so prompt to answer any questions I have, she is kind and always provides great service. I highly recommend them to anyone."
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Fabian Lambert

October 30, 2025

5  out of  5
rating by Fabian Lambert
"Excelente atención de Adonica! Definitivamente lo recomendaré a mis amigos!!"
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Melody Villasana

October 9, 2025

5  out of  5
rating by Melody Villasana
"Adonica Ogren went above and beyond to help me with my home owner coverage and even got us a better premium than our previous insurance coverage. Thank you Adonica & the Zara team!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Life happens and I am glad Adonica took good care of you and your family. Happy to have you as part of #TheZaraTeam"
Profile photo of Javier González Paz

Javier González Paz

September 26, 2025

5  out of  5
rating by Javier González Paz
"Buen servicio y en español"
We responded:
"Gracias Javier. Agradesco su negocio. "
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Laura molinar

September 17, 2025

5  out of  5
rating by Laura molinar
"The team is always so attentive to my needs! I appreciate Gina, Janet & the whole team! Thanks a bunch!!!"
We responded:
"Thank you Laura for allowing us to take care of your business. We appreciate you and your family. Glad to have you as part of #TheZaraTeam."
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Esther Junker

August 22, 2025

4  out of  5
rating by Esther Junker
"Good service! Agent are very informative!"
We responded:
"Hi Esther. Glad you’re part of #TheZaraTeam. We appreciate you."
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marlina garcia

August 21, 2025

5  out of  5
rating by marlina garcia
"Janet is your girl!!! My husband and I absolutely loved our experience here at statefarm. We have been so well taken care of, she has answered all of our questions and gets back to us quickly. I appreciate all her help as well as all the staff at Gina Zaragoza Statefarm Agency!! Thank you thank you thank you for allowing us to feel so confident about our coverage 😄😄"
We responded:
"Marlina, thank you for the kind words. Janet will take great care of you. Glad to know you’re part of #TheZaraTeam."
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Heather Greene

August 8, 2025

5  out of  5
rating by Heather Greene
"Janet was amazing and friendly, she listened to my complaints and my wants and gave me suggestions. Spoke with her about 3 weeks ago and then today she was able to take all my information from then and put together my policy in 20 minutes or less! Highly recommend her!! Thank you again Janet!!"
We responded:
"Hi Heather. Thank you for taking the time to leave this review. Janet is great and I’m glad she helped you out. Glad to have you as part of The Zara Team."
Profile photo of Onelkys Rotillet

Onelkys Rotillet

August 8, 2025

5  out of  5
rating by Onelkys Rotillet
"Una buena experiencia tuve con Janet para mí es la mejor me enseñó mucho sobre los seguros la recomiendo es muy profesional"
We responded:
"Gracias Onelkys. Me da gusto que Janet la ayudó. Gracias por confiar en nuestra oficina."
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Joelda Mendez

August 5, 2025

5  out of  5
rating by Joelda Mendez
"I’ve been a loyal client of State Farm Insurance Agency for 25 years, and recently I made the switch to Gina Zaragoza as my agent. During this transition, I had the absolute pleasure of working with Adonica Ogren—and I can’t say enough about how incredible she has been. I was going through a very trying time with the construction of my home, struggling to get updates and finding a temporary place to stay. Adonica went above and beyond to ensure I was heard, supported, and fully able to take advantage of the benefits my policy offered. She stepped in when I couldn’t get a hold of anyone else, and made sure every detail was addressed. Thank you so much Adonica, I will be forever grateful for your support!"
We responded:
"Thank you for taking the time to write this review. I’m so glad Adonica has helped you put the pieces together and your claim is on the right track. Please feel free to reach out if you have any other questions or concerns. That’s what we’re here for. "
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Bre Tavarez

August 1, 2025

5  out of  5
rating by Bre Tavarez
"I had a great experience with Adonica . She was very nice, patient, and incredibly helpful throughout the entire process. She took her time going over everything with me in detail, answered all my questions, and made sure I fully understood my options before getting started. I really appreciated how thorough and kind she was. she made getting insurance feel easy and stress-free. Thank you, Adonica!"
We responded:
"I’m so glad Adonica took good care of you Bre. She’s a great person to work with. Glad you’re part of The Zara Team."
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Helen Concepción

July 31, 2025

5  out of  5
rating by Helen Concepción
"Muy buen servicio y super atenta la agente Janet , se las recomiendo"
We responded:
"Gracias Helen."
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Olysmari Urra

July 21, 2025

5  out of  5
rating by Olysmari Urra
"Súper recomendada Janet!! Me consiguió un precio por mi póliza espectacular. Después de años ser clienta de otra compañía les di la oportunidad a StateFarm y quedé sorprendida. Janet es muy amable y cariñosa. Se las recomiendo"
We responded:
"Thank you Olysmari for your kind words. We appreciate your business and look forward to taking care of your insurance needs for many years. "
Profile photo of Suliet Martínez Carbonell

Suliet Martínez Carbonell

July 19, 2025

5  out of  5
rating by Suliet Martínez Carbonell
"Hoy tuve la dicha de llamar y que me atendiera Janet 🙌🏻 sin dudas puedl decir q fue la mejor decisión q tome 🙏🏻 gracias Janet por la ayuda eres excelente persona y representante .. sin dudas te recomendaría 10000%"
We responded:
"Hi Suliet, thank you for trusting us with your insurance needs. I’m happy to hear you had a great experience working with Janet. We strive to give exceptional service and it looks like that’s exactly what you received. We appreciate your business."
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Fausto De la fuente

July 17, 2025

5  out of  5
rating by Fausto De la fuente
"I would like to thank Janet for her amazing service! You have gone outside the box and out done yourself for me has a customer your a super professional person and I truly appreciate what you do this goes beyond just and insurance and I truly appreciate it !!! Thank you !!!!!!!!"
We responded:
"Thank you Fausto for your kind words. I’m so glad Janet took great care of you. We appreciate you."