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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jesus Valenciana

July 16, 2026

5  out of  5
rating by Jesus Valenciana
"Adonica is personal was very knowledgeable and very helpful which many details were explained
And was very informative
I was very pleased with her help and satisfied"
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Mario Mujica

July 16, 2026

5  out of  5
rating by Mario Mujica
"Such a great place for insurance and great customer service! Everybody is so helpful especially Yvonne! She has helped us through it all for my company and has made every process stress free. It's clear she cares about her clients and is very friendly. Highly recommend."
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Tracy Matney

July 14, 2026

5  out of  5
rating by Tracy Matney
"Very friendly. Worked with us and good rates"
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Garcia

July 13, 2026

5  out of  5
rating by Garcia
"Took care of me from day 1 !!! Nice smooth process"
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Copperhead Electric Services LLC

July 13, 2026

5  out of  5
rating by Copperhead Electric Services LLC
"Yvonne did a great job on getting us a good rate for our home and auto insurance. As soon as I called for a quote, she started working and making adjustments as needed. We are very happy that she was able to help us get a better rate, but even more surprised with how much she seemed willing to do so.Highly recommend!"
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Ray & Sue Reddig

July 13, 2026

5  out of  5
rating by Ray & Sue Reddig
"Yvonne and Sarahi were very helpful and went the extra mile in helping me get my dad's auto insurance activated quickly. Thanks to both of you"
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Kayla Shirley

July 9, 2026

5  out of  5
rating by Kayla Shirley
"Yvonne was very helpful in getting us going on great coverage on home & auto. She even helped our kids getting started on their own coverage!! Thank you for your time & help."
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Gabby Marie

July 7, 2026

5  out of  5
rating by Gabby Marie
"Adonica was wonderful, patient, and answered all my questions! Explained everything thoroughly, and was the sweetest! Will recommend! Thank you so much!"
We responded:
"Hi Gabby Marie. I'm so glad to hear Adonica was great at assisting you with all of your insurance needs. Your referrals are the best compliment. Welcome to #TheZaraTeam."
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Juan Carlos Rodríguez Echevarría

July 6, 2026

5  out of  5
rating by Juan Carlos Rodríguez Echevarría
"Muy buena la atención recibída agentes muy atentos y serviciales"
We responded:
"Gracias Juan Carlos. Adonica dijo que fue un placer hablar con usted. Bienvenido a nuestra oficina. "
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Yonas Abraha

July 2, 2026

5  out of  5
rating by Yonas Abraha
"I just want to express my general experience of outstanding customer service with State Farm branch in Odessa.
In very satisfied conclusion l want thank Janet & Adonica for making my out of state transition so simple & easy for me to be acclimated with my vehicle, life, and future renters insurance experience so suitable for my situations.

Way to go!!
Respectfully,
yA"
We responded:
"Thank you Yonas. I'm glad to hear Janet and Adonica helped you out. Welcome to #TheZaraTeam. We are glad to help with all of your insurance needs."
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Naila Valenzuela

June 30, 2026

5  out of  5
rating by Naila Valenzuela
"Muy buena atención al cliente sobre todo gracias a Janet y Adonica, se tomaron el tiempo de explicarme lo que no entendía y recomendarme lo mejor!"
We responded:
"Gracias. Me alegra saber que Adonica & Janet pudieron ayudarle a entender el seguro y contestar todas sus preguntas. Para eso estamos aquí. Bienvenido al equipo."
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madison strahan

June 29, 2026

5  out of  5
rating by madison strahan
"I had such a good experience using state farm for my first insurance experience ever! Yvonne was so amazing and helpful through everything! She guided me through what everything was and helped get me the best deal i could! She was attentive and so nice and sweet throughout the calls! She reached out to make sure i didn’t need any extra help and made sure i got everything taken care of! She was so sweet and im so thankful! For my first time ever dealing with insurance im glad I got her!"
We responded:
"Madison, I'm so glad we made insurance easy for you. Yvonne is great and she loves taking care of customers. Welcome to #TheZaraTeam where are glad to help with all of your insurance needs."
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Jolynn Munoz

June 29, 2026

5  out of  5
rating by Jolynn Munoz
"Adonica was a great representative at getting me a great quote and good quick quality service."
We responded:
"Thanks for your kind words Jolynn. Adonica said it was a pleasure taking care of you. Welcome to #TheZaraTeam and please let us know if there's anything else we can help you with."
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Ashley Rivas

June 29, 2026

5  out of  5
rating by Ashley Rivas
"Highly recommend, ask for Adonica she has been so kind and helpful with any question I have asked."
We responded:
"Hi Ashley! Thank you for the kind words. Adonica is a great team member and I'm so glad she answered all of your questions. Welcome to TheZaraTeam."
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Michelle Alvarez

June 23, 2026

5  out of  5
rating by Michelle Alvarez
"Adonica was a very helpful insurance agent that found me a great price and great coverage. I will definitely recommend her to family and friends."
We responded:
"Thank you Michelle. We appreciate your kind words. Welome to #TheZaraTeam where we can help you with all of your insurance needs."
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Veronica Correa

June 19, 2026

5  out of  5
rating by Veronica Correa
"Adonica was so helpful and the made the transition process really smooth! Thank you sm"
We responded:
"Hi Veronica. I'm so glad Adonica made the process easy for you. Welcome to #TheZaraTeam. Please let us now if there's anything else we can help you with."
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Argelia Deargo

June 18, 2026

5  out of  5
rating by Argelia Deargo
"I talked to Adonica on the phone and she was very helpful, kind, and sweet. She took time to explain to me all different type of insurances. I do highly recommend working with her."
We responded:
"Thank you Argelia. Adonica is a great team member. She will take great care of all of your referrals. Welcome to #TheZaraTeam."
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Lorena Navarrete

June 17, 2026

5  out of  5
rating by Lorena Navarrete
"Switched insurance companies and transition was easy thanks to Yvonne that helped us out."
We responded:
"Thank you Lorena. I'm glad Yvonne made the whole process easy for you. Welcome to #TheZaraTeam."
Profile photo of Kaitlynn Rodriguez

Kaitlynn Rodriguez

June 17, 2026

5  out of  5
rating by Kaitlynn Rodriguez
"Thank you Yvonne for making the process of getting my insurance smooth and easy!"
We responded:
"Hi Kaitlynn - insurance is Yvonne's middle name! So glad she helped you out. Welcome to #TheZaraTeam."
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Brandon Ostrom

June 13, 2026

5  out of  5
rating by Brandon Ostrom
"Excellent service and communication"
We responded:
"Thank you Brandon. Welcome to #TheZaraTeam."
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Melba Rios

June 12, 2026

5  out of  5
rating by Melba Rios
"Thank you Yvonne, your kindness and help doesn't go unnoticed. We appreciate you! You always go beyond to get us the answers to our questions."
We responded:
"Thank you Melba. We appreciate you and Anthony. We’re only a phone call away for all your insurance needs. "
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Anna Lilia Rodriguez

June 12, 2026

5  out of  5
rating by Anna Lilia Rodriguez
"Janet was very helpful when I called in. Her and her team are awesome. They are always very nice. I would definitely recommend them. 10 out of 10!!!"
We responded:
"Thank you Anna! We appreciate you. #TheZaraTeam"
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Tasha Garcia

June 11, 2026

5  out of  5
rating by Tasha Garcia
"I was shopping around for new Insurance for Home and Auto and Yvonne made the process quick and easy. Not to mention she is saving us over 4,000 a year!! Plus she was very friendly and answereed all my questions and let me know could call her anytime! I highly recommend!"
We responded:
"Hi Tasha! We’re so happy you’re part of #TheZaraTeam. We look forward to taking care of your family for many years! "
Profile photo of Miguel

Miguel

June 11, 2026

5  out of  5
rating by Miguel
"I had an insurance claim and Adonica was able to help me and made the process go by real smooth. Real professional agents."
We responded:
"Thank you Miguel! Adonica is great! Glad to hear your claim has been a great experience!"
Profile photo of Isela

Isela

May 22, 2026

5  out of  5
rating by Isela
"Excellent customer service from start to finish! Yvonne was friendly, knowledgeable, and took the time to explain all my coverage options clearly. She made the entire process quick and stress-free and was always available to answer my questions. I truly appreciate her professionalism and how much she cared about helping. Highly recommend!"
We responded:
"Thank you Isela! Yvonne is great! Glad to have you as part of the Zara team!"