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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of April Williams

April Williams

March 20, 2026

4  out of  5
rating by April Williams
"Yvonne has been a great help to me and my family with all of our insurance policies,cars, home, and renters."
We responded:
"Thank you April. I’m happy to hear Yvonne has been of great help. Thank you for trusting us with all of your insurance needs. The Zara Team."
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Christina Barnes

March 19, 2026

5  out of  5
rating by Christina Barnes
"Adonica has been so helpful with all of my questions and services that I need."
We responded:
"Hi Christina! Adonica is great and I’m happy to hear she helped you out with your insurance needs. Thank you for trusting The Zara Team. "
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Jerry Gonzales

March 11, 2026

3  out of  5
rating by Jerry Gonzales
"I’ve been with this Agency for 5 years or so and they have been great. But as of lately things are going down hill."
We responded:
"Hi Jerry, I’m so sorry to hear this. I would really like to hear what we can do to make things better. I will reach out so we can talk."
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D Garza

February 21, 2026

5  out of  5
rating by D Garza
"I started looking for a car in July 2025 . I called in so many Vin numbers, at least 70 by the time I found my car in Januray 2026! The patience Janet, Sarahi, the whole office had with me was beyond amazing ! The help, the rooting for me to find the perfect car , lead to me finding the perfect car ! Thank yall so much for taking such great care of me !"
We responded:
"Thank you Ms Garza. We appreciate your trust in #TheZaraTeam. I’m happy to hear that Janet and Sarahi were of great assistance. Enjoy your car! "
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YAILENI FERNANDEZ

February 20, 2026

5  out of  5
rating by YAILENI FERNANDEZ
"Mi experiencia fue genial , un trato especial con mi agente IVONNE y unos precios muy accesibles, muy satisfecha"
We responded:
"Gracias Yaileni por su confianza. Esperemos poder atenderla durante muchos anos."
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Edward Moreno

February 19, 2026

5  out of  5
rating by Edward Moreno
"I had a wonderful experience with State Farm Agent Gina Zaragoza’s office. I especially want to recognize Yvonne Moreno for being such a great representative. She was knowledgeable, patient, and took the time to clearly explain all my options. The entire office is incredibly helpful and friendly. Every interaction has been professional, welcoming, and efficient. It’s clear that they truly care about their clients and go above and beyond to provide excellent service. I highly recommend Gina Zaragoza’s State Farm office to anyone looking for reliable and personable insurance support!"
We responded:
"Thank you Ed. Yvonne is great and the entire office is here to help with all of your insurance needs. "
Profile photo of Bryan “RandomMan” Aguilar

Bryan “RandomMan” Aguilar

February 19, 2026

5  out of  5
rating by Bryan “RandomMan” Aguilar
"Thank you state farm. First time filling a report by myself (gotta grow up sometime). These guys were supper helpfull on walking me through the process and making sure all the right steps were taken. And getting my claim and truck fixed as soon as possible. I highly recommend setting up your kids or younger ones with Gina Zaragoza state farm there has never been a question they can't answer that I have thought of. 10/10 thanks again"
We responded:
"Thank you Bryan. We appreciate your kind words. I’m happy to hear you had a great experience. We strive to give every customer the very best customer service. Glad you’re part of #TheZaraTeam"
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Anna Lilia Rodriguez

February 19, 2026

5  out of  5
rating by Anna Lilia Rodriguez
"Yvonne is always very sweet and helpful. I love the customer service! I greatly recommend."
We responded:
"Thank you Anna! We appreciate you. #TheZaraTeam"
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Matthew Morgan

February 19, 2026

5  out of  5
rating by Matthew Morgan
"Adonica at State Farm made getting a renters policy quick and easy. She explained the coverage clearly, answered my questions, and didn’t make it feel sales-y. Friendly, professional, and very helpful — I’d definitely recommend working with her."
We responded:
"Welcome to #TheZaraTeam Matthew! Happy to hear Adonica helped you out with a renters policy. She’s pretty great!"
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Tristan Ogren

February 19, 2026

5  out of  5
rating by Tristan Ogren
"I had an outstanding experience with State Farm, especially with Adonica. She helped me set up my very first life insurance policy along with my car insurance, and she made the entire process smooth and stress-free. As a first-time policyholder, I had a lot of questions, but Adonica was incredibly patient, knowledgeable, and thorough. She took the time to explain all my options in a way that was easy to understand and made sure I felt confident in the decisions I was making. I never felt rushed or pressured — just genuinely supported. Her professionalism and friendly attitude truly made a difference. It’s clear she cares about her clients and goes above and beyond to provide excellent service. I’m very grateful for her help and highly recommend working with her if you’re looking for insurance coverage you can trust."
We responded:
"Thank you Tristan. Adonica is pretty great and I’m happy to hear she took great care of you. "
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Clyde McGee

February 18, 2026

1  out of  5
rating by Clyde McGee
"Paid for insurance for 3 months and for no reason state farm sent me a check and cancelled my insurance. Can't get them to call back when I have questions. Gave plenty of chances. Will never recommend state farm or this agent. Terrible service"
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Xavier Gutierrez

February 18, 2026

5  out of  5
rating by Xavier Gutierrez
"I Spoke to Adonica. Great communication about my policy. She had all the answers to my questions and in no time at all she had policy ready to go! 100% would recommend"
We responded:
"Thank you Xavier! I’m happy to hear Adonica answered all of your questions. Thank you for trusting #TheZaraTeam."
Profile photo of Jessie Rivera

Jessie Rivera

February 18, 2026

5  out of  5
rating by Jessie Rivera
"Ivonne is a very nice person, she gives you confidence when you talk to her, she explains everything, she can answer all questions you may have, very professional, she can speak Spanish also even do her Spanish is not fluent put she put all the effort into explaining everything so you can understand everything and very happy to work with her and get to know her . Les recomiendo mucho con Ivonne es una excelente persona, muy educada , amable, te explica todo se asegura que entiendas todo muy buen servicio."
We responded:
"Thank you Jessie. Yvonne is great and she loves helping customers with their insurance needs. Thank you for trusting #TheZaraTeam."
Profile photo of Ricardo Esquivel

Ricardo Esquivel

February 7, 2026

5  out of  5
rating by Ricardo Esquivel
"Great service, Adonica helped me save some money."
We responded:
"Thank you Ricardo! I’m glad you got a great policy at a great price! Welcome to #TheZaraTeam"
Profile photo of Jacob Beets

Jacob Beets

February 4, 2026

5  out of  5
rating by Jacob Beets
"Adonica and this branch has helped me multiple times and has always been knowledgeable, responsive, and easy to work with. She makes everything straightforward and stress-free. I really appreciate the support and would recommend her to anyone."
We responded:
"Thank You Jacob. We appreciate you and look forward to doing business with you for many years."
Profile photo of Nate Ogren

Nate Ogren

February 4, 2026

5  out of  5
rating by Nate Ogren
"I’ve been with Gina’s office since 2021 and the ladies in the office are always so helpful, especially Adonica. I recently had a claim that went so smoothly because of her. She made sure I was set up with a preferred. service shop and gave me all contact info as needed. Definitely recommend her and the office to anyone!"
We responded:
"Thank you Nate! Adonica is pretty great! Glad to know you’re part of #TheZaraTeam."
Profile photo of Josh Edwards

Josh Edwards

February 3, 2026

1  out of  5
rating by Josh Edwards
"Hope you never have to file a claim and have issues. They do not help you when your have issues with your claim. I got a text asking to bring my vehicles back to them. I replied back because of the issues with home claim I will not be bringing my vehicles back and will be looking for someone else for my home as well. All I got as a reply is ok I will remove you from our callback list. I am an adjuster and unknown how everything works with claims and how other insurance companies are. Im still a customer but any other agent would have asked is there anything we can help with, or what is going on with your claim. Since our old agent left and switched to this one it has not been a pleasant experience. I would either find a different insurance company or if for some reason you believe there commercials find a different state farm agent."
We responded:
"Thank you for sharing your feedback with me. I sincerely apologize for the frustration and inconvenience you’ve experienced with your claim and our service. Your experience is very important to me, and I want to ensure we address any outstanding issues promptly. It is evident that we have not lived up to our standard through this experience and my team will be coached to use this as an example moving forward. If you are open for further discussion I would be happy to speak with you over the phone. Thank you again for the real and honest feedback. Gina"
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Cassandra Elms

January 23, 2026

5  out of  5
rating by Cassandra Elms
"I have been with State Farm since ‘22 and have always had the best service with them. Janet has been exceptional with helping me on all of my insurance policies as well as helping make sure I always get the right coverage at the best cost! Def highly recommend!!"
We responded:
"Thank you Cassandra. We are glad that you are part of #TheZaraTeam. Janet is an important part of our team and I’m glad to hear you’ve enjoyed working with her throughout the years. We look forward to taking care of you for many more years. "
Profile photo of Juan G Rodriguez

Juan G Rodriguez

January 23, 2026

5  out of  5
rating by Juan G Rodriguez
"Adonica is always so sweet and helpful. Their customer service is the best!"
We responded:
"Thank you Juan. We appreciate your business. I’m glad to hear Adonica has provided you with great customer service. We look forward to taking care of all your insurance needs for many years."
Profile photo of Mireya Sotelo

Mireya Sotelo

January 22, 2026

5  out of  5
rating by Mireya Sotelo
"Joe and Janet helped me very well and answered all my questions i’m glad i was able to get car insurance. Very great people definitely recommend!!"
We responded:
"Thank you Mireya. Joe and Janet are great! Glad we were able to help you with your auto policy."
Profile photo of Javier Zamarripa

Javier Zamarripa

January 20, 2026

5  out of  5
rating by Javier Zamarripa
"I’ve had a great experience with this insurance agency. Janet and Yvonne have been incredibly helpful, knowledgeable, and always willing to take the time to answer my questions. They make the entire process easy and stress-free. I truly appreciate their professionalism and excellent customer service. Highly recommend!"
We responded:
"Thank you Javier. I’m glad to hear you had a great experience. Thank you for trusting us with your insurance needs."
Profile photo of LaKrisha Rodriguez

LaKrisha Rodriguez

January 14, 2026

5  out of  5
rating by LaKrisha Rodriguez
"I was very excited to get to work with Adonica. She was very knowledgeable and very helpful. She assisted in getting us a bundle deal on all vehicles for same coverage we had currently, not to mention save us about 40% a month. She made the transition from old insurance company very easy, without stepping foot into the office. Thanks Adonica for your great customer services!"
We responded:
"Thank you Lakrisha! Adonica is pretty fantastic! Glad we were able to make this process easy for you. Welcome to The Zara Team."
Profile photo of Elizabeth Holmes

Elizabeth Holmes

January 8, 2026

5  out of  5
rating by Elizabeth Holmes
"Yvonne has been a great help through all the changes over the years. She always does everything she can to make things easier for me during my accident claim and recently guiding me to get life insurance. I am proud of this State Farm office and love having Yvonne as my representative."
We responded:
"Thank you Elizabeth for trusting us with your insurance needs. I’m glad to know you’ve enjoyed working with Yvonne. She’s a great team member and does a great job at taking care of our customers. We look forward to taking care of you for many years. "
Profile photo of Clifford Ferguson

Clifford Ferguson

December 12, 2025

5  out of  5
rating by Clifford Ferguson
"Just wanted to take a sec to say thanks to Adonica. She helped me get my policy set up at a really good rate when other companies were trying to charge way too much. She made me feel like a person, not just another policy. She's super professional and friendly. If you need a good agent, I'd recommend her a hundred times over. Just wanted to give a quick thanks to her and the staff there."
We responded:
"Thanks Clifford. Adonica is pretty great! We look forward to taking care of all of your insurance needs for many years. "
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Valerie Villanueva

November 18, 2025

5  out of  5
rating by Valerie Villanueva
"Great agent and staff. I’ve always dealt with Adonica and she is so prompt to answer any questions I have, she is kind and always provides great service. I highly recommend them to anyone."